• Ask your pharmacy to contact us, and allow 2 business days for their response. Plan ahead! We may not be able to respond to a Friday request before Monday.
  • For on-going prescriptions, such as for blood pressure or thyroid meds or birth control pills, expect to come in at least once a year. Call for an appointment. If you need a refill in the meantime, ask your pharmacy to contact us.
  • For narcotics or other controlled substances, generally we require a visit every 1-3 months. Schedule your next appointment 2-3 weeks ahead. If you try to schedule an appointment at the last minute, you may run out of meds before we can see you. Our Pain Contract describes our policies regarding these prescriptions.
  • If you need a prescription sent to a mail order pharmacy or phoned to a new pharmacy, call us to give the name of the medicine, strength, directions and quantity you are requesting, the pharmacy phone or fax number, and patient ID number if needed.