FAQ

Direct Primary Care (DPC) is an affordable model of membership medicine that includes all primary care services with a single monthly fee. This allows direct access to your doctor, unrushed appointments, and a quality of care that improves your health. Like a gym membership, you pay the same monthly fee whether you see us 3 times or none. By not billing insurance, DPC removes a tremendous portion of the administrative costs making it affordable and in many cases less expensive than traditional medical practices. This puts the patient at the center of their care with their doctor as a trusted partner.

• All preventive care visits, including gynecologic care
• Care of chronic conditions, for example diabetes, hypertension, asthma
• Urgent visits during office hours
• Ability to contact your primary care doctor directly when and how you need it through email, secure messaging or phone
• Procedures as indicated (specialty services may have additional charges click info@greenlakeprimarycare.com to inquire).
  • sutures
  • EKG
  • abscess and cyst drainage
  • basic wound care
  • ear wax removal
• Negotiated rates for labs if you would like to pay us rather than run through insurance. See PDF for prices.
• In house pharmacy for some prescription medication at discount
• Weekly virtual seated yoga, health talks, and discounts on supplements

There are no visit fees or copays and most procedures are included in your direct primary care membership. If you receive any specialty procedures that do have a charge, such as a dermatologic procedure or birth control implant, we will inform you of the total cost before you receive care. We believe in full transparency of health care costs.

We accept patients with all insurance plans or no insurance, but we do not bill insurance and are not contracted with insurance other than Medicare. Insurance plans do not pay membership fees. We recommend all patients have insurance. DPC is not insurance. It is important that you have insurance if you require hospitalization, surgery, or need to see a specialist.

We have a commitment to offering care to Medicare patients, however Medicare requires that visits are billed. For Medicare we offer a reduced monthly fee of $100 (33% off) and bill your Medicare and your secondary. Our model provides excellent coordination and quality for aging and disabled patients, personalizing the experience. We can spend the time you need and the flexibility of in person or telehealth. We bill Medicare and you are responsible for copays. If you have a replacement or Advantage plan, you may have to pay full price for all visits as we are out of network with commercial plans that replace medicare. Secondary insurance rather than Medicare replacement plans may have better benefits with a membership practice like ours.

Of course. Everyone benefits from a service tailored directly to them. That’s why we offer truly custom healthcare. We are here for you if you are sick or hurt, but we also help you proactively maintain good health. Every visit with us will be thorough, relaxed, and as long as you need to address your health concerns. The longer you are our patient, the more we learn about your health and lifestyle, and the better we can help you maintain that health.

With concierge membership you pay an access fee monthly to be part of the clinic and then you continue to use your Medicare or out-of-network Advantage plan for covered services such as onsite or telemedicine visits, labs, and procedures. The things we do for all of our patients are included in the access fee, such as access to your doctor, appointment availability when you need it, and membership perks. You may have co-pays and co-insurance. With direct primary care, there are no additional costs for telemedicine or onsite visits, and there are deep discounts for labs and procedures offered onsite. DPC monthly fees are less than the price of an office visit.

• Direct Primary Care: An Alternative Practice Model to the Fee-For-Service Framework from American Academy of Family Physicians (AAFP)
• Direct Primary Care: Restoring The Doctor-Patient Relationship from Forbes
• Medicine Is About to Get Personal from Time
• Join the Direct Primary Care revolution from DPC Nation